Frequently Asked Questions
Can I Send Money Overseas from Nepal
We are licensed as a remittance company to bring remittance into Nepal and we are not allowed to take money out of Nepal. Hence we are unable to provide this service.
How to Request a Remittance from Abroad
We have added a new feature to where you can now REQUEST REMITTANCE from a friend or family living in various countries that we can generate a remittance from.
If you want to REQUEST MONEY from a friend or family living abroad, then you do not need to register. You can simply click on REQUEST MONEY, enter your desired amount of money to request, enter your bank details, then enter your personal details. SMS will go to the person that you are requesting money from, and once he clicks on the link that is there in the SMS, he or she will be able to either accept to send the money or reject it and in one click be able to send the money to you.
I cannot register with a Nepali Mobile No
We do not allow Nepali Mobile No's to register as a user in our system since Nepali users are not able to generate a remittance to send to Nepal.
Since this service is to send remittances into Nepal, the sender has to SIGN UP in our platform.
However, Nepalese can REQUEST MONEY without registering and asking their friends and family overseas to send them the remittance.
Do you have an office in Nepal
Yes, we are licensed by Nepal Rastra Bank and are located in Unlimited Building, Khichapokhari, Opp Pashupati Plaza, Kathmandu, NEPAL.
Our helpdesk support No for Nepal is 977-1-5970800.